Each piece is crafted with care, durability, and style in mind. Our aim is for your accessories to maintain their beauty and functionality. That is why we offer a one-year limited warranty. If the handbag, small leather good, or accessory proves to be defective in material or workmanship under normal use anytime within the first year, we will repair or replace it free of charge.
Please note that we do not accept pieces that appear to be intentionally damaged or altered.
Refresh
Maintain the beauty and longevity of your leather goods and handbags with our all natural leather care products.
Our Leather Cleaner gently removes dirt and impurities, while our Leather Dressing nourishes and conditions the leather, restoring its natural luster and suppleness.
Replace
If there are manufacturing defects in the leather or in your handbags and small leather goods that cannot be fixed, we will replace them for you free of charge. We are committed to ensuring the quality and durability of our products, so you can continue to enjoy them without any concerns.
Let's Get Started
Purchased Online
Enter your email address or phone number and order number (found at the top of your order confirmation email) into our online portal, and we'll generate the form and shipping label you need to send your handbag or other leather accessories back to us.
If you can't find your order number, you can log in to your account to see a list of all your orders. Be sure to retain a copy thr tracking information for your records.
For detailed information on our returns and exchanges process, visit our FAQ page.
Received as a Gift
If you have proof of purchase with an order number, please email us at info@odoba.co. We'll generate the form and shipping label needed to return your jewellery.
Our Customer Care Team will contact you once we receive your jewellery. Be sure to retain a copy thr tracking information for your records.
If you didn't receive a gift receipt, please ask the purchaser for a copy of the proof of purchase. If this isn't possible, contact us and we'll do our best to assist you.
